At Clic Design Studio the client-designer relationship is central to the design process. In this conversation co-founders and principals Sarah McGarry, IIDA and Rene Stremel, IIDA discuss the major things to consider when leaving a larger firm to branch out on your own, and share practical advice for the next generations of female designers interested in starting their own companies—from taking risks to practical issues such as health insurance, taxes, liability, and more.
Rene Stremel: We started Clic Design Studio out of a desire to refocus on our passions and reengage in the details of design. Being in leadership roles within our previous firm gave us a solid foundation in all aspects of design and business, and provided us with experience on a wide variety of project types, scales, and complexity. We also had amazing mentors that we are immensely grateful for. Because of all that, Clic Design Studio is able to offer principal involvement in every aspect of our projects. We take pride in our work and our relationships and are personally invested in the success of our work.
Sarah McGarry: Many design firms are run with an arguably old model that is based off of tracking billable hours of each team member, which is tied to their utilization and project profitability. Designers are told they have X hours to complete a project (often pinched as tight as possible to be competitive with fees) and challenged when they take additional time. I have witnessed many unhappy and burned-out project managers, designers, and often shortchanged clients in the name of that.
At Clic Design Studio, we wanted to challenge that model. While we still do project planning, we have forgone time cards because we believe sometimes you need a few extra hours to let your mind wander to come up with the best possible solution or do one more iteration for things to work. We are not here to sell time—we are providing ideas, strategies, concepts, spaces, and connections.
We also believe principals should truly have involvement and bring their expertise from a project start to finish. We are invested in the outcome, not the number of hours it took us to get there. And we put design and our clients first with the belief that if we are executing at the highest level possible with passion, we will all win.
Finally, it’s important to mention that Clic is women owned and operated! Not only are we entrepreneurs, but we are also moms (in fact our kids' initials makeup our name), so we know firsthand and understand the juggle of careers and lives outside of the office. Therefore, we put emphasis on prioritizing the balance of work and life and wellness in our practice.